hoakley April 18, 2017 Macs, Technology

Mac Troubleshooting Summary

With over a thousand articles here about Macs and their problems, it can be tricky to know where to look first. Go to this page for a listing of key articles here which will help you solve your problems.

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1

The Real Nirv on October 13, 2017 at 8:23 pm

Your site is incredible and this page is a fantastic resource!

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  hoakley on October 13, 2017 at 8:25 pm
  
  Thank you – I had hoped that it would be.
  Howard.
  
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3

moon951 on October 30, 2017 at 2:51 pm

Interesting

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4

Barry Chiarello on April 26, 2018 at 5:01 pm

Hello hoakley .

First off thank you for writing your blog “The Eclectic Light Company” and your software development of tools.

This week has been baffling, I found a bug in Sierra 10.12.6 latest update. Not sure if it is one or all parts. of Security 2008-001, Safari 11.1, or Remote Desktop 3.9.3 (guessing on RD#). It seems one or all of these updates has broken Quicklook for Apple Mail. The down arrow on a URL link in an e-mail should bring up a dialog box with the live preview asking for the user to open in a browser selected or read later buttons. It just comes up with an open in an ugly generic box.

So the method that followed all of yesterday was all wrong I went the route exploited in Apple support pages and MacTech like websites. After five or six hours of replacing and removing .plists, rebuilding, etc, I finally decide to reload the System, which worked. Yeah! Well, until I updated the Security 2008-001, Safari 11.1, or Remote Desktop 3.9.3 again. Ending with a broken “Quicklook” again.

Now that I am on the third try with the Apple store, it does not offer the “Updates” anymore, yes it is broken and yes I have logged in. I can get new Apps and all of the other selections work. Just a blank screen for “Updates”.

Next, I have now also been able to sue the Combo Update macOS 10.12.6, this did not fix my problem with the “App Store”

Where do I go from here? I have not sent in a buggy report since I beta test an app so long ago for Apple, I do not know how it is down anymore. Since I can not download the updates, without a few more days of working and try to figure this out which one or pass a headache on to more reliable diagnostician.

So I am coming to you, who can figure this out possible, and how do I fix my App Store updates, please?

Cheers,
Barry

bchar@mac.com

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  hoakley on April 26, 2018 at 5:23 pm
  
  I’m afraid that I don’t know.
  If you have applied the Combo updater to 10.12.6, you should still need to apply Security Updates since then and Safari 11 and 11.1. It would be worth checking the version numbers of Safari, and your security data files with LockRattler, and ARD. It they are not the current versions and you can’t get the updates, then Apple Support are the only people likely to be able to help – they may be able to reset something in your account settings.
  Howard.
  
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6

blackxacto on July 4, 2018 at 7:42 pm

Sir, using Permissionscanner, I found many Home Folder “Container” files unwritable in High Sierra 10.13.5. Previously selected the Home Folder using Apple+I, and clicked lock, then clicked “Apply to all” read and write privileges for myself. Is this normal? I am Administrator, only user.

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  hoakley on July 4, 2018 at 7:48 pm
  
  Containers are an increasing exception to the general rule, because of the way in which they’re built. If you look in a Container folder, you’ll see that it is like a boot disk in miniature, assembled using a combination of real folders and links to external folders.
  I recommend that you don’t change permissions on anything in a Container folder, because of the complex rules under which they operate.
  I’m not sure that applying a high-level change of permissions for the Home folder in Finder is going to cause them any damage, though.
  Howard.
  
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8

Barry Marshall (@RunninonemptyAB) on February 6, 2019 at 5:25 pm

Just wanted to make you aware of an app that can steal your passwords. Watch the video on the site in full-screen mood. Not sure but I believe you touched on this securty flaw in Mojave in one of your articles last fall https://www.cultofmac.com/605156/macos-mojave-flaw-puts-keychain-passwords-at-risk/

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  hoakley on February 6, 2019 at 6:50 pm
  
  Thank you.
  That is a new proof of concept; the details of the vulnerability haven’t been released, and there is currently no indication that it is being exploited. It also looks as if it requires local rather than remote access, but no doubt we’ll read more about it as details are released, or it is fixed.
  Howard.
  
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