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troubleshooting

How to check whether Spotlight is getting the right metadata

Use the mdimport and mdls commands to dump full information about all the metadata attributes found for a file, and those indexed by Spotlight.

May 8, 2026 Macs, Technology

How to make and roll back to a snapshot

T T Read More

Can be a Mac-saver if you have problems when your backup storage isn’t available. You don’t need to run Time Machine to make them, and can roll back in Recovery, as shown here.

May 7, 2026 Macs, Technology

Last Week on My Mac: Where’s the fire escape?

My friend took it to extremes, travelling everywhere with a 30-foot rope in his suitcase. But he was right: would you be able to get to the fire escape? How that applies to problems with the structure of the internal SSD of an Apple silicon Mac.

May 3, 2026 Macs, Technology

Understanding and testing iCloud

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It now consists of many discrete services. How to test CloudKit’s shared databases, iCloud Drive’s cloud storage, and whether your Mac can install from iCloud.

April 6, 2026 Macs, Technology

How long does the log keep entries?

How long should you expect your Mac’s log to retain entries? Evidence here suggests that anything beyond 5 days isn’t looking good, and expecting to retrieve those made more than 5 days ago is likely to fail.

March 12, 2026 Macs, Technology

Why does AI tell you to use Terminal so much?

When humans explain how to tackle a Mac problem, they usually prefer to use GUI apps when appropriate. AI much prefers you to enter commands into Terminal. This has consequences.

March 11, 2026 Macs, Technology

Recover files from a sick Mac

How to use Share Disk in Recovery on an Apple silicon Mac, how fast it can be. Target Disk Mode on Intel Macs, and some less likely alternatives.

March 10, 2026 Macs, Technology

What can you do when Software Update can’t?

What to do when you know there’s an update available, but Software Update pretends that it can’t find it. With details of undocumented options for softwareupdate command and more.

March 5, 2026 Macs, Technology

Lost in the log? Here’s Logistician 1.1

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New version adds more detail to the list of log files, and a new graphical view to pick out anomalies in up to 6 weeks of previous log records.

February 27, 2026 Macs, Technology, Updates

Investigate a past event in the log

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How to browse log entries for an event that occurred many days after its entries have been removed from the active log, by discovering its exact time and the processes involved.

February 25, 2026 Macs, Technology

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