Q Just recently, usually when surfing the web, the image zooms to around 300%. Someone has suggested that I need to alter a setting in Universal Access, but I cannot find that pane. How can I install it?

A In more recent versions of OS X, the pane which used to be called Universal Access has been named Accessibility. Open that, select the Zoom tool, and ensure that all the items in that pane are unchecked apart from ‘Smooth images’.

Sometimes those preferences get stuck, in which case try repairing permissions, or moving the pane’s preferences out of the Library/Preferences folder in your Home folder to enable them to be automatically rebuilt, and function properly again. Ironically, those preferences are still named com.apple.universalaccess.plist.

Updated from the original, which was first published in MacUser volume 31 issue 1, 2015.