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troubleshooting

How to check your Mac is secure

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As macOS doesn’t have a dashboard to warn you of dangerous security settings, it’s worth checking them. Here’s what to look for, and how to correct them.

July 12, 2023 Macs, Technology

How to fix background activities that stop running

What can you do when your Time Machine backups stop running regularly? Or another background activity has gone missing?

July 11, 2023 Macs, Technology

When to revive or restore in DFU mode

When should you put your Mac into DFU mode, hook it up to another Mac running Configurator, and revive or restore it?

July 7, 2023 Macs, Technology

How to diagnose and control login and background items

Login and Background Items are increasingly common, and can cause all sorts of problems. Diagnosing and fixing them is better in Ventura.

July 4, 2023 Macs, Technology

How to gain access to a locked Mac

What if you’ve forgotten your Mac’s password, or the secondhand Mac you bought expects you to enter one, or its owner has died?

July 3, 2023 Macs, Technology

What to do when an update goes wrong

From a boot loop to almost any other glitch that occurs after a macOS update, guidance as to how best to recover and fix it.

June 29, 2023 Macs, Technology

What to do when your Mac can’t update

When you know an update has been released, but your Mac can’t find it, or you try to install the update but it fails with an error.

June 26, 2023 Macs, Technology

What to do with a disk error?

Disk errors threaten your data: how to detect them, how to use First Aid in Disk Utility, how to use fsck, and what to do with the disk afterward.

June 19, 2023 Macs, Technology

Cold boot or restart?

Sometimes, a cold boot fixes problems not fixed by a simple restart. Why, and which problems is it better at fixing?

June 9, 2023 Macs, Technology

What to do when an app uses too much memory

How to tell whether an app has a memory leak, what to do about it, and the differences from a kernel memory leak.

June 6, 2023 Macs, Technology

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