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troubleshooting

Check and diagnose Spotlight problems with SpotTest 1.1

T T Read More

Running the basic test on a folder in your Home folder, extending that to documents that use a custom mdimporter, to other volumes and locations, and other search terms.

August 28, 2025 Macs, Technology

What to do when there’s something fundamentally wrong with an Apple silicon Mac

How to check there’s no hardware problem, then use Restore in DFU mode to completely wipe internal storage, including firmware, and reset the NVRAM.

August 22, 2025 Macs, Technology

How to deal with a kernel panic

Your Mac unexpectedly restarts, and a little after logging in you see a Panic Alert. Before sending that to Apple, save a copy and follow this guidance, including how to read a panic log.

February 19, 2025 Macs, Technology

Last Week on My Mac: Just asking for advice

If you’re looking for good advice on Macs, Apple’s support documentation is often limited, and the Tips app has a long way to go before it’s useful. Why not try ChatGPT? Six case studies might be helpful.

November 24, 2024 Macs, Technology

Understand and check Time Machine backups to APFS

From dispatch of a new automatic backup, through computing which items need to be backed up, cleaning up snapshots and old backups, to success at the end.

October 3, 2024 Macs, Technology

What should you do when an update goes wrong?

You’ve just installed an update or upgrade and your Mac just isn’t right. How to tackle everything from a boot loop to a downgrade.

September 20, 2024 Macs, Technology

What to do when your Mac can’t update

There should be an update available, but you can’t find it, or it fails to install, or you have problems with a Content Caching Server. How to tackle these.

September 19, 2024 Macs, Technology

How to find what you want in the log

A strategy for diagnosing problems using the log. How to limit the number of entries shown using appropriate periods and predicates, and more.

May 15, 2024 Macs, Technology

When do you need to read the log?

Reading the log in macOS isn’t easy, but here ten systems where it’s the only way to discover and address problems, and a bonus 11th.

April 24, 2024 Macs, Technology

How to recover Recovery

There’s a problem with your Mac, so you try starting it up in Recovery. But that doesn’t work. What should try next? Intel and Apple silicon Macs are then quite different.

March 21, 2024 Macs, Technology

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