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diagnostics

What to do when your Mac can’t get to the login window

If you’re lucky, it should restart into Recovery Assistant. Otherwise advice on how to manage a boot loop or freeze, and how to disable 3rd party kernel extensions.

October 9, 2025 Macs, Technology

SpotTest 1.1 has search scopes for volumes

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This can now test and search any regular volume that’s connected to your Mac and mounted in /Volumes, using either NSMetadataQuery in the API, or mdfind instead.

August 25, 2025 Macs, Technology, Updates

SpotTest 1.0 will help you diagnose Spotlight problems

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New app tests Spotlight indexing and search of local files across 15 test files and two search methods. This should provide valuable clues for diagnosis.

August 18, 2025 Macs, Technology, Updates

How to deal with a kernel panic

Your Mac unexpectedly restarts, and a little after logging in you see a Panic Alert. Before sending that to Apple, save a copy and follow this guidance, including how to read a panic log.

February 19, 2025 Macs, Technology

Where have the network tools gone?

A few years ago, there were 3 tools for diagnosing network problems: Network Utility (gone in Big Sur), Wireless Diagnostics, and Network Diagnostics (also gone). And what can networkQuality tell you about Private Relay?

December 9, 2023 Macs, Technology

Dealing with a kernel panic

How to capture the panic log, immediate actions likely to help make a diagnosis, and how to read the panic log.

May 29, 2023 Macs, Technology

When your Mac can’t get to the login window

What to do when your Mac panics during booting, and enters a boot loop, or when it simply fails to get to the login window.

May 17, 2023 Macs, Technology

Has Apple sounded the last POST?

Power-on self-test routines are widespread in electronics, and one of the oldest features in personal computers. Do Apple silicon Macs run them?

May 12, 2023 Macs, Technology

Recovery mode problems and how to solve them

If there’s a problem, you may try Recovery mode. What do you do when that proves to be a problem? Solutions for Intel and Apple silicon Macs.

January 6, 2023 Macs, Technology

Panaceas: which general fixes still work well?

Is reinstalling macOS still a useful solution to problems? What about installing macOS updates, or resetting the NVRAM and SMC?

December 17, 2022 Macs, Technology

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