If you reported to Apple Support a failed attempt to remediate malware, would you expect to be told never to look in the log, and that the report must be false because macOS didn’t show a dialog?
Apple Support
AppleCare+ combines extended warranty on defects with insurance cover for accidental damage. This explains the benefits now offered for Macs.
Something wrong with your Mac? Why not ask ChatGPT, or the new Bing, to diagnose it and recommend a solution?
The industry has cut out the middleman and destroyed the support pyramid, in which trained staff in dealers addressed minor issues.
iMac17,1 and other Mac models which don’t update their firmware properly can be brought fully up to date. What’s more, Apple Support is now reluctantly sorting this out those who persist with them.
Apple seldom posts Support Notes to guide many users to solve problems, but prefers them to access Apple Support one at a time. Why this inefficiency?
How did it take Apple so long to tell users of the imminent death of Back to My Mac? And why does Apple replace fully-functional Smart Keyboards?
Apple Support has to be wonderful now because there’s hardly anywhere else to go to find out about our Macs and other Apple products.
The Eclectic Light Company 